1. Mirror 1
  2. Mirror 2
  3. Mirror 3

Mirror 1: Followership

The power of humility

Take a moment to reflect upon your personal leadership over the past six months, how often have you:

1.1 Openly acknowledged an important limitation in your knowledge or judgement when colleagues were looking to you for answers?
1.2 Explicitly invited a colleague with less positional authority to challenge your reasoning before an important decision?
1.3 Changed your intended course of action after recognising evidence or expertise from somebody else that you had previously overlooked?

Mirror 2: Improve Today / Build Tomorrow

The Board's double responsibility

Take a moment to reflect upon your Board or the governing body you know best, how much clear evidence have you seen over the past 12 months that it has deliberately supported the following?

Improve today

2.1 STOP: Ending established activities that no longer justify the resources they consume.
2.2 STEP: Embedding a common methodology to deliver cumulative improvements to existing services through repeated small step changes.
2.3 LEAP: Delivering substantial improvements through major improvements within existing models of care.

Build tomorrow

2.4 PLANT: Testing if an existing, proven organisational capability can add value in a different setting or population.
2.5 CREATE: Testing a capability that is new to the organisation, whether developed internally or adopted from elsewhere, which has genuine potential to transform models of care.
2.6 GROW: Scaling a successful PLANT or CREATE experiment after evidence that it creates worthwhile value.

Mirror 3: Technical and adaptive leadership

When expertise becomes a trap

Take a moment to reflect upon significant changes or persistent challenges you have led during the past 12 months, how often have you:

3.1 Explicitly distinguished what existing expertise could resolve from what required people to learn or work differently?
3.2 Explored what different groups might reasonably stand to lose through the proposed change?
3.3 Given people affected by a change a truly meaningful role in developing or testing the response?